FAQ
General
eSIM Installation
What to do if I don’t receive the email with the QR code for download?
-
Check your spam folder
The email with the QR code may end up in your spam folder or another filtered folder (e.g., "Promotions" or "Other"). Since the email contains an attachment, some mail systems might flag it as spam. -
Contact XOXO WiFi Customer Support
If you have checked all folders and still haven’t received the email with the QR code, please contact our customer support team:- Whatsaap: +48 605627888
- Email: [email protected]
Our team will assist you in resolving the issue and ensure you receive your QR code as soon as possible.
