FAQ
General
eSIM Installation
Using eSIM
Not all phones support eSIM, as this feature is available only in newer models. To check if your phone supports eSIM, you can follow these steps:
-
Check the phone's specifications: Refer to the user manual or the technical specifications of your device to find out if it supports eSIM.
-
Check the phone's settings: On some devices, such as iPhones and Google Pixel phones, you can go to the settings and look for options related to eSIM, such as "Add Cellular Plan" or "Add eSIM."
If you're unsure whether your phone supports eSIM, you can contact us directly, and we’ll help you verify it.
Above is the QR code, please scan it. If an error appears during the card installation, it means your phone supports eSIM. If the scanned code installs without errors and displays the text, it means eSIM is not supported by your phone.
