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FAQ

eSIM Management and Top up

Can I top up my eSIM?

Yes. If the top-up option is available in your eSIM details, you can purchase another data plan without reinstalling the eSIM.

The new plan is not immediately combined with your current data allowance. It is added to the same eSIM and will activate automatically when your current plan ends:

  • when all data from the current plan has been used, or
  • when the current plan’s validity period expires.

If you use all your data before the current plan expires, the top-up will activate immediately. Its own validity period will start from that moment.

If the current plan expires before all its data has been used, any remaining GB will be lost. Only the data allowance included in the new top-up will then become available.

You do not need to scan the QR code again or reinstall your eSIM.

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