FAQ
General
eSIM Installation
Using eSIM
eSIM Management and Top up
Is it possible to return or exchange eSIM?
Return or exchange of eSIM is possible in the following cases:
a) The eSIM cannot be installed and used due to a technical issue on the part of XOXO WiFi.
b) The eSIM has not been activated on the customer's device and no activation has taken place.
