FAQ
General
The total cost of the XOXO WiFi package is 249€ gross, which includes the router, a case, a USB cable, and a travel adapter. After purchase, there is no need to notify us about planned trips, as the device is always active and ready to work as soon as you cross the border.
At the beginning of each month, we review when and where you used the device and issue an invoice based on the current rates for the respective country. The invoice is automatically reduced by a 10% discount on the base package. The most up-to-date rates are listed in the order form. From the base package prices in the form, you receive the mentioned 10% discount
After your trip, you will receive an invoice and a summary showing the country and date of router usage. The invoice is issued for a general internet service without specifying the travel destination.
Upon purchase, we initially set a data package size, such as 500 MB/day, 1 GB/day, or 2 GB/day, but you can change the package at any time. Simply call or write to us.
If you do not use the router during a given month, we do not issue an invoice.